We accept all major credit and debits cards, as well as these options at checkout:

• Klarna
• Afterpay
• Amazon Pay
• PayPal
• Shop Pay
• Venmo

Here's more info on all payment options:

We accept all major credit and debits cards, as well as these options at checkout:

• Afterpay - Checkout with Afterpay and pay over time with 4 interest-free installments
• Klarna - Checkout with Klarana and pay over time with 4 interest-free installments
• Amazon Pay - Checkout in one step with AmazonPay
• PayPal - Checkout in one step with PayPal express
• Shop Pay - Shopify's express payment method. You can also choose to pay for your order in 4 installments! We love that there's no impact to your credit score and no hidden fees.
• Venmo - Checkout with Venmo by selecting PayPal as the express checkout method. In order to see Venmo as an option, you need to have online purchases enabled within the Venmo app>Settings.

Make sure you've checked your junk, promotional, and spam folders in case your confirmation landed there.

You can mark us as SAFE (or our e-mails as "Not Junk") too so that you won’t miss any e-mails from us in future! 

Still no luck? No worries, just reach out to us at support@tussleofficial.com and we'll re-send your confirmation!

We try very hard to prep and ship orders as quickly as possible because we know you want your order fast! Therefore oftentimes, orders may be divided into multiple shipments. Please allow up to 15 business days after placing your order for all of your items to arrive.

We are currently working on a tracking solution for all orders.

If you'd like to request an order status update, please email us at support@tussleofficial.com

As soon as you place your order with us, we begin processing it and getting your products prepped for shipping. We are typically unable to make any changes or cancellations.

We recommend quickly placing another order for any additional items you wanted or return any unwanted products when your delivery arrives.

Please click here for full details of Returns and Refunds.

If you've placed an order with us and received a cancellation notification, we sincerely apologize! This happens when the product you ordered wasn't available when it came time to fulfill your order.

We automatically issue refunds for the out of stock product(s) in your order. Your refund will appear back in your account in approximately 3-7 business days. This all depending on your bank’s clearance times.

Please sign up for a restock notification on the product so that you can be alerted when it becomes available again and get yours before it sells out!

We automatically issue refunds for the out of stock product(s) in your order. Your refund will appear back in your account in approximately 3-7 business days. This all depending on your bank’s clearance times.

Please contact your bank directly if you don't see the refund after 7 days.
If you used an express payment method at checkout (such as Amazon Pay or Pay Pal Express) or a payment plan with a different provider (such as Zip) please contact the payment provider directly.

We're very sorry to hear that you received a product that’s not in perfect condition! We try our best to ensure that every order is handled with care and packed with the highest standards, but we are human and occasionally there are mistakes or we miss something.

Also, occasionally products can get damaged on their way being shipped to you.

If you receive a faulty prodcut from us, please email us at support@tussleofficial.com within 30 days of your order being delivered. Please include photo(s) of the faulty products and be sure to include all order information like your name, address, and tracking number so that we can make it right ASAP!

Since we prep and ship items ASAP, after you place an order we only have a very short amount of time to make any adjustments to your order.

But don't worry, we have a very flexible return policy!

Products may be returned within 30 days of delivery for a store credit.

If you want to switch a product in your order, we recommend placing a new order for the product you want while it's still in stock and then returning the original order once it's delivered.

You can read our full Refund policy here.

If you're having trouble logging in to your account, please click the "Forgot Password?" link on the account login page. Then follow the instructions to reset your password.

Please use the Forgot Password? link located here to reset your password safely. (Note: this link is also on the account login page)

Follow the instructions.

Don't see the email? Be sure to check your junk/spam folders for the automated notification. (Sometimes it can land in those email folders - and if it does, please be sure to mark it as "Not junk" or "SAFE")

If you'd like to delete your account, please reach out to us at support@tussleofficial.com and we can remove it from our website.

If your account is getting logged out frequently, you can change your cookie expiration date using the settings of browser.

We do not have the ability to recover Wishlists or Wishlisted Items, so if they are deleted they are permanently deleted.

We recommened switching devices. If that doens't work, pelase try checking out from either Safari or Google Chrome. Our website is optimized for those browsers specifically.

If you receive an error message that your card payment has been declined, please reach out to your credit card company by calling the number on the back of your card. Some cards have a daily limit or extra safety features that prevent you from checking out of newly visited websites.

A slow internet connection can prevent successful checkouts. Please double check that you have a stable internet connection.

Lastly, if you're still having issues please reach out to us describing your issue. A screenshot of the issue/error code can help us troubleshoot more quickly.

Please check that the discount code is valid for all of the items in your bag.

Lastly, if you're still having issues please reach out to us at support@tussleofficial.com describing your issue. A screenshot of the issue/error code can help us troubleshoot more quickly.

We currently only ship within the US. If you'd like to be notified once we start shipping globally, please sign up for email updates!

We are currently working on a tracking solution for all orders.

If you'd like to request an order status update, please email us at support@tussleofficial.com

You may have used a discount code at checkout making the subtotal of your order less than $99 (the free shipping requirement).

Sure! When you enter your delivery address at checkout, please use the address autofill and verify that all of the required info is included. (Example: PO Box number)

If no one is home at the time of delivery, your package will be left in a safe location. Please be sure to check around your home, yard, and porch. If you live in an apartment or condo, we recommend checking with your building management.

If you're still unable to find your package after 10 days, please reach out to us.

Next, please file a claim with the carrier directly.

Please see our Shipping Policy here for full details.

Carrier delays can occur for many reasons, such as public holidays and increased package volume to name a couple.

Sometimes we have unexpected fulfillment delays when we have a surge in order volume, especially during sales and holidays.

We're very sorry to hear that!

Occasionally this happens during the shipping process.

Please send an email to support@tussleofficial.com within 30 days of receving the delivery and be sure to include all of your order information like your name, address, and tracking number. Please include photo(s) of the damaged package/damaged items. A description of the damage also helps us determine the cause!

Yes, as long as it complies with our Refund Policy.

All returns must be submitted with the original purchaser’s details (the person who bought you the gift) so that we can lookup the order and provide the necessary RMA if it qualifies for a return.

No returns are accepted without an RMA.

You can read our full Refund Policy here.

We're very sorry to hear that your product didn't work out!

Please contact us at support@tussleofficial.com within 30 days of receiving your order so that we can confirm that it can be returned and issue the RMA.

Please be sure to include your order details (such as your name, address, phone number, and order number) in your email to us so that we can look it up.

Please remember that no returns are accepted without an RMA.

You can read our full Refund Policy here.

Yes! Every clothing item has a size chart in the drop down description on the product page.

Yes! Please sign up for a restock notification of your desired product variation (size and color) so that you can be notified by text or email when it's back in stock.

We’re do not currently offer gift wrapping, but we may add it in the future!

We recommend using Safari or Chrome for an optimal browsing experience on our website.

If the technical issue still occurs, please contact us so we can look into it.

Please contact us! Click here to visit our contact page